Sensiba

Repositioning a West Coast CPA powerhouse

Sensiba is a West Coast CPA powerhouse and certified B Corp guided by a simple compass: family, community, and firm. But as they transitioned onto the national stage, their brand identity remained anchored in a traditional, transactional past.

We partnered with them to bridge the gap between their progressive culture and their brand, ensuring their external presence carried the warmth and sophisticated expertise clients had trusted for decades.

Define

Our define phase revealed that their legacy name, Sensiba San Filippo, was a major operational bottleneck: difficult to pronounce, spell, and search. While everyone defaulted to "Sensiba" or "SSF," search results for "SSF" were highly competitive and cluttered with auto parts and local municipal pages.

Through keyword analysis, we found they already dominated the "Sensiba" search term. We recommended simplifying the name to Sensiba — a confident move that honored their roots while clearing the runway for national growth.

Design

The visual and verbal identity needed to stand apart from the cold, clinical aesthetics of the "Big Four" accounting firms. We built a cohesive, multi-layered brand system starting with a new three-paneled logo. Each plane represents their core pillars — family, community, and firm — unified into a single, unbreakable structure.

Verbally, we designed an identity toolkit: a set of refined, flexible messages that replace academic jargon with human-centered language. This gave their interdisciplinary teams a clear, sophisticated standard to tell their story, whether they are pitching traditional tax services or leading a sustainability workshop.

Deliver

Transitioning a half-century-old legacy requires absolute clarity and care. We delivered a comprehensive brand system, including a high-impact launch video that introduced their new name and connected it directly to their B Corp values.

To ensure a smooth transition across all stakeholders, we developed tailored newsletter templates for both internal team members and external clients, alongside a suite of strategic social media templates. Sensiba launched into their new era with total alignment, momentum, and a brand that finally reflects who they are.

The Sensiba transformation proves that the most successful brands don't invent a new story —  they simply align their identity with their actual culture. By simplifying their name and framing their values as a unified structure, we empowered Sensiba to lead as a national player without losing the human standard that got them there.

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